Customer Testimonials
Nik Gonzalez was great. Helped my husband and I purchase a new 2026 Bronco Badlands. We live the truck and Nik was absolutely amazing through the process. Thanks again
Chad and Brandon are the Best. They made it easy to get an appointment, quick to greet me when I arrived, kept me updated during the service process and had my Raptor pulled up and ready to go once completed!
Amazing service, car with no issues and the costumer services were great as well.
Always loved it here respectful and treated with honesty
These guys do a great job with servicing our company trucks. They get us in quickly and do great work! Also very helpful with finding us new Trucks every time!
Thanks To everyone at Ken Garff ford!!!
Purchased Ford F150 Lobo from Ken Garff West Valley Ford it was a Great experience. Sales staff very helpful and professional. Rudy Backer did Great!! Thank you.
I am really grateful for Trey he called my mom and caught a big problem just in time
Took new truck in for first service. Like the video they send you about the service. I even put chalk numbers on inside of tires to make sure they rotated my tires. And they did.
Hak, at Ken Garff Ford went above and beyond to help me find my next car. He was so knowledgeable about the vehicle I test drove, and carefully listened in what I wanted. He found me a safe, reliable, spacious ride that will fit us all. It also helps that it’s beautiful on the inside and out!
Miles, fleet service advisor, completed the repairs to our shuttle van on time and was professional and courteous! I plan on having all of our service needs at Ken Garff West Valley Ford. Thanks Miles!
Tyler was amazing salesman very easy to work with he was no pressure answered all my questions had everything ready when I showed up didn’t even have to wait very long got the truck and super happy with it!
Appointment was quick. No pressure to add anything extra.
Worked with Tyler on a new Explorer purchase. Tyler is a pro and easy to deal with, low pressure and has a great demeanor. This dealership is professional. We shopped vehicles elsewhere and had the typical poor experience with typical car sales people. It was nice to find a place that operates in a way customers desire. Thanks Tyler.
Recently came across a Jeep Rubicon that was available from your West Valley dealership. All the inquires to purchase was all online. What questions I did have, Nikolas Gonzalez was very enthusiastic, helpful, quick to respond. He answered all inquires truthfully as well. Very helpful young man. Thank you again Nikolas.
Brandon and the service department were amazing. I can’t say enough good about Ken Garff Ford West Valley. Reliable, fair, and so great at customer service. Thank you!
Truck went in for cam phaser replacement, process was quick and easy. They had the work done faster than I had expected, and Christian was very communicative in calling me to provide updates on my vehicle through the process.
I have bought 4 explorers from west valley Ken Garff Ford and I won’t go anywhere else. Edgar is my car guy and I highly recommend him. I’ve never felt cheated or misled. I found him after a terrible experience at another dealership when they wouldn’t give me my keys back. You don’t get any of those tactics at Ken Garff. They are up front and honest. If they don’t have what you need, they will work to find it for you.
Nik was wonderful
Gabriel Rivas was awesome! I would buy again!
Caring and professional. Great communication throughout my entire visit. Excellent experience.
Best there ever was
Purchased a preowned vehicle but a week later an engine light came on. They got me in right away, fixed the issue, covered all the costs and washed the vehicle before I picked it up. Everyone was very friendly and professional.
Hand down the BEST car buying experience I've ever had! Everyone was super helpful and not "salesy". Everything went so quick and smooth. And very fair pricing. I LOVE my new Bronco. Thank you! Highly recommend 🙂
Ken Tanner was great to work with. I have bought several vehicles from him and he was out of his way to make things . His customer service is impeccable even delivering vehicles, 150 miles away. Ken Garff is good but what Made the experience the best is a great honest salesman
Brandon in the service department is awesome.
Great experience. Awesome sales staff
They are great, the servicemen, the valet service and the reporting back is awesome. I gave them a 4 because they never vacuum the car, or wash it, or wash the windshields. Just a little extra service touch I think would be good PR.
Great and timely service. Fantastic!
Timely repairs. Good follow through. Installed new starter motor and battery.
Shawn was great.he was informative and good to talk to. He made it one of the better times that I had in buying a ride.
Always get the best service every time I go
The staff at Ken Garff West Valley was excellent
A sound place to get a car....communication after the sale is poor, still looking for responses to my email to verify information.
Brandon is great
Good place to bring your truck for maintenance I’ll be back soon
Had a recall for software update, the tech came to my home and very efficient and fast. I was pleased with the service.
(Translated by Google) Nice place, nice people, good service, I recommend!!!!) (Original) Хорошее место , приятные люди , хорошее обслуживание , рекомендую !!!!)
I hate buying cars, It’s genuinely one of my least favorite experiences. Hak, Jake, Andrew, and everyone else at Ken Garff West Valley just changed that narrative. I didn’t feel like someone was trying to mislead me. They were upfront and honest. They never tried to use misdirection to mask a price, they gave me real numbers. Of course they offered me add-ons and options, they have a job to do, but they never were pushy or made me feel overwhelmed. They shared all they could offer and I was empowered to make my own decisions about what’... Read More Google - May 16, 2026
Excellent service. 100% Recommended, the service provided by the staff is amazing.
Great experience. Nik and Steve were awesome to work with and made it a quick and painless process!
Good
Had a great experience. Andrew Carter was professional and did a great job of explaining the details of the process and answering all of my questions.
We had an amazing experience with Rudy and Andrew! They treated me and my family with so much kindness and patience throughout the entire process. They were very hands-on, answered all of our questions, and made sure every issue or concern was taken care of right away. They truly went above and beyond to help us get the exact car we wanted, and made the whole experience smooth, stress-free, and enjoyable. We’re so grateful for all of their help and would highly recommend working with them! ❤️
Shout out to Rudy and Andrew! These guys went above and beyond with helping us get approved for a truck. Rudy was very helpful in finding the right truck that suits our needs, and Andrew was great in getting us a payment plan that works for us. I would highly recommend visiting this dealership and asking for Rudy for your next adventure truck or whatever you’re really looking for. 10/10 would recommend
The service team is top notch. Communication is great, getting an appointment was easy, and overall I’ve always had a great experience getting my F150 serviced with this group.
I drop it off and pick it up later and it runs better. The magic that happens behind the curtain I don't know about, but I know the car will behave a while longer.
After having a really bad experience at Ford in American Fork, i put a contact message in to AF and never heard from the sales manager, however I heard from Luke, at west valley ford, who ended up being an absolute gem,. (Him and mo are so kind) I came to Ford in West Valley and had such a better experience. Everyone was so helpful, kind, personable, and easy to work with. They actually listened, made the process feel comfortable, and even stayed late to help me. I really appreciated how they treated me and would highly recommend them.
The service Rider took very good care of the things that we had to do and he made sure that it got done thanks Brandon for doing the AC on my truck
I had an excellent experience working with my technician, Rami.
They were fast and honest about my vehicle’s issues. They seemed to empathize with my poor transmission and gave me good advise.
Tyler and Edgar are phenomenal. Will call here again to go through car buying. Made my life easy and had reasonable back and forth, and was fair in every detail.
Ken Garff Ford West Valley truly sets the standard for professionalism and quality service. From start to finish, the entire team was attentive, knowledgeable, and respectful of my time. I highly recommend them.
Our experience purchasing a SUV at Ken Garff West Valley Ford was incredible. We never felt pressured and the entire process only took about 1-2 hours. We purchased the vehicle at a fair price which was $1000 less than a different dealership. Sam, Andrew and Mo assisted us with the entire process and they were professional, knowledgeable and also made the experience enjoyable with their kindness and sense of humor.
I had a wonderful time with Sean showing me different cars. It took only a very short time for him to find me the car I was looking for.
These guys are excellent. Every experience i have had there has been first class.
Rami Jada was fantastic in customer service! Ask for him to get things done!
Rami, was great he made me feel very welcome and appreciated. Best ford service I have ever, I have had after 9 ford's for 20 years.
The service department did a great job.
Fantastic experience. Highly recommend. Met all my expectations. Friendly and great sales team and finance team.
If you are in the market for a vehicle, Brett Mathison is an exceptional resource. He exhibited outstanding friendliness and attentiveness. I was initially apprehensive about visiting the dealership, but Brett promptly alleviated my concerns, making me feel at ease and valued. I assure you that his expertise will not disappoint.