I had a small oil leak and they repaired my vehicle during the same visit. Chad, Brandon, Bill and Robert have always gone above and beyond to assist me. I appreciate their honesty and professionalism. They are amazing people to work with. I am a handicap senior and I trust no one else to maintain and repair our vehicle.

We were traveling through Salt Lake City and had our transmission service light come on. We pulled into the West Valley dealership late in the afternoon pulling our RV and thinking we would be stuck indefinitely and have to cancel the remainder of our vacation. I met Brandon in the service department and he immediately came out, and diagnosed the issue. Two of the service technicians replaced the faulty hose causing our issue and we were on our way within 50 minutes! We can’t thank Brandon and the technicians enough for their prompt attention and their willingness to help us get back in the road.

The service was good and they got My car finished early because they knew I didn’t have another car.

They did an awesome job fixing my clutch and wheel bearings, the car is running like new again, and great customer service

Exceptional Service. I’m very particular about my truck. There was great communication from the service tech in the video sent to me. I felt very comfortable that everything was looked at. I will bring my truck here again without reservations.

Collin was really helpful for getting my vehicle back in working order and was willing to provide other solutions for a massive repair. I felt taken care of while my car was in the shop.

Helpful staff in the service department

awesome customer service and I love the valet system they have picking and dropping off my car. Also how they keep in touch on the steps of the service and video of the inspection.

Brett is amazing to work with! I stayed in touch with him over the past 6 months for my upcoming move to Utah. He was extremely pleasant to work with and never demanding or pushy. I would absolutely recommend him when looking to buy a car!

Great experience

5/5 Stars — The absolute best car-buying experience! Hands down the easiest, most stress-free car purchase I’ve ever made. Nik in sales was incredible to work with. He was super responsive from start to finish and actually stayed way past closing to walk me through all the tech, set up my door codes, and get my phone synced to the car so I was completely ready to drive off the lot. That extra level of effort made a huge difference. Steven in finance was just as fantastic. Financing can usually feel stressful, but Steven got me amazing deals on my protection packages without being pushy or weird at all. He genuinely made sure I was taking care of my investment without any pressure tactics. If you’re looking for a smooth process with people who actually care about taking care of you, go see Nik and Steven at Ken Garff West Valley Ford!

Get with NIc G! He is the GOAT. He helped us and we were looking for a truck for my husband and we left KG with two vehicles. He’s just that amazing. Everyone here is positive, helpful and kind! They will do everything possible to make your car buying experience a relaxing, easy and enjoyable experience. The other dealership I went to lacked laughter and something was missing. Laughter was the first thing I heard when I walked through KG doors and it resonated with us immediately upon arrival. I felt at home already and knew this was our place. My husband was happy and smiled from ear to ear from when Nic showed us the first truck and even after we left as he was driving home in his new truck. I couldn’t have ask for more than this! His smile was priceless

This dealership made buying a new truck fun! I bought from out of state and Edgar was extremely helpful. He sent videos and all the information I asked for making my decision an easy one. Luke worked with me and was very fair and welcoming for an out-of-state buyer. Andrew was professional and got me in and out of finance in a breeze. Rudy was very friendly and helped with info on the truck as I was receiving my new vehicle. Everyone was amazing. I highly recommend this dealership to anyone purchasing in or out of state and rest assured they will take care of you!