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Happy & Heard
Helpful staff in the service department
awesome customer service and I love the valet system they have picking and dropping off my car. Also how they keep in touch on the steps of the service and video of the inspection.
Brett is amazing to work with! I stayed in touch with him over the past 6 months for my upcoming move to Utah. He was extremely pleasant to work with and never demanding or pushy. I would absolutely recommend him when looking to buy a car!
Great experience
5/5 Stars ā The absolute best car-buying experience! Hands down the easiest, most stress-free car purchase Iāve ever made. Nik in sales was incredible to work with. He was super responsive from start to finish and actually stayed way past closing to walk me through all the tech, set up my door codes, and get my phone synced to the car so I was completely ready to drive off the lot. That extra level of effort made a huge difference. Steven in finance was just as fantastic. Financing can usually feel stressful, but Steven got me amazing deals on my protection packages without being pushy or weird at all. He genuinely made sure I was taking care of my investment without any pressure tactics. If youāre looking for a smooth process with people who actually care about taking care of you, go see Nik and Steven at Ken Garff West Valley Ford!
Get with NIc G! He is the GOAT. He helped us and we were looking for a truck for my husband and we left KG with two vehicles. Heās just that amazing. Everyone here is positive, helpful and kind! They will do everything possible to make your car buying experience a relaxing, easy and enjoyable experience. The other dealership I went to lacked laughter and something was missing. Laughter was the first thing I heard when I walked through KG doors and it resonated with us immediately upon arrival. I felt at home already and knew this was our place. My husband was happy and smiled from ear to ear from when Nic showed us the first truck and even after we left as he was driving home in his new truck. I couldnāt have ask for more than this! His smile was priceless
This dealership made buying a new truck fun! I bought from out of state and Edgar was extremely helpful. He sent videos and all the information I asked for making my decision an easy one. Luke worked with me and was very fair and welcoming for an out-of-state buyer. Andrew was professional and got me in and out of finance in a breeze. Rudy was very friendly and helped with info on the truck as I was receiving my new vehicle. Everyone was amazing. I highly recommend this dealership to anyone purchasing in or out of state and rest assured they will take care of you!
Great customer service. Took care of our recall right in our driveway! On time and did great job.
I have never had such a satisfying service experience getting work done to a vehicle at a dealership. Usually, I usually avoid dealerships like the plague because of the cost. Not only did they get my truck in right away, they picked it up and dropped it off to my house for no additional charge. They replaced my F350 door harness with a used door harness that I provided significantly cheaper than local automotive shops in my area. That is simply unheard of. Brandon the service manager was awesome. Getting everything done and alerting me how everything was going throughout the service. Great experience.
Brandon took great care of me & the team he has around him!!! They had the truck for a while but because of getting parts & 2ee to them back to United States šŗšø it to2ok awhile but he kept me informed. I really appreciated that. He went above & beyond my expectations. He even delivered the truck where I needed. I would always highly recommend there business.& integrity To me that's priceless. Thank you for that. I so appreciate you. It was a reasonable price for all that they did.
I recently brought my vehicle in for service and was very impressed with the dealership and the staff. The service porter who greeted me when arriving was very friendly and had excellent customer service. My service advisor was Brandon B. He kept me up to date throughout the process, and was very thorough explaining all repairs that were performed. I will bring my truck here any time it needs service. Your service department is far greater than any of your competitors.
Great dealership to work with. Our sales rep was very attentive and helpful
Great job!