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Happy & Heard
Brandon and Colin did an excellent job keeping me updated on the progress of my trucks recall notice being completed - They are both excellent people to work with
Ken Garff was accommodating to my needs as a customer. The salesperson and manager were very responsive, friendly and knowledgeable about my car buying process.
āØļøāØļøāØļøāØļøāØļøāØļøāØļø 12 stars is not enough for the way I feel about West Valley ford, which is a Ken Garff dealership. It has one of the finest general managers in existence of any dealership that I have ever had the privilege of working with. And he is absolutely amazing. I bought a car from him, so I know first-hand how he treats people. And there is nobody that holds a candle to the general manager. His name is Shayne, so if you want to go in and meet an absolutely amazing guy and go in. And ask for him. He will make sure that you're buying experiences out of this world. Thanks, Shayne.
Considering I didn't purchase this used Ford vehicle here the dealership service department was very helpful in caring for my vehicle needs. I would recommend them. I purchased my previous Ford here and they were great.
I appreciate the valet service since I live alone and getting my truck there and back again would be impossible for me. I also want to give a shout out to Brandon Barbour who goes the extra mile to make sure things go well and everything is taken care of.
They used to be Henry Day Ford. Between me and my kids we have bought about 6 or 7 cars from them over the last 20 years, . I was worried that they might change the way they do business when Ken Garff bought Henry Day. They didn't. It's not high pressure it's just the facts. I made the mistake and went to another Ford dealer for a couple cars during that time and greatly regretted it. I'm not sure the rest of Ken Garff dealerships are as good as this one. But if I want a Ford, this is where I'm going to go. Leah and Hak we're great to work with.
I just purchased a 2026 Manual Ford Bronco from this dealership, and man were they great! Tyler from sales did an outstanding job communicating with me and was very well organized! Andrew with Finance was great also, and very helpful! I definitely recommend going through this dealership!
I had a really great experience, from the sales to management and financing really a great team to work with
Awesome service dept.
I brought my vehicle in to get the headlights changed. I asked the text to replace all the lights in the headlight area so I didn't have to worry about another one burning out anytime soon. That way I'm good for a while. And it saves me money in the long run.
I brought my truck in for an oil change. Robert Walton was helpful and informed me of some services he recommended due to miles.
We currently bring three of our vehicles to your location for oil changes, the technician always sends his reports to me to review which is great. Brandon also does a great job with informing me on current payment status and other things.
The service was amazing. The advisor keep me in touch through the whole process and couldn't be happier.
I had a small oil leak and they repaired my vehicle during the same visit. Chad, Brandon, Bill and Robert have always gone above and beyond to assist me. I appreciate their honesty and professionalism. They are amazing people to work with. I am a handicap senior and I trust no one else to maintain and repair our vehicle.
We were traveling through Salt Lake City and had our transmission service light come on. We pulled into the West Valley dealership late in the afternoon pulling our RV and thinking we would be stuck indefinitely and have to cancel the remainder of our vacation. I met Brandon in the service department and he immediately came out, and diagnosed the issue. Two of the service technicians replaced the faulty hose causing our issue and we were on our way within 50 minutes! We canāt thank Brandon and the technicians enough for their prompt attention and their willingness to help us get back in the road.